Policies

SUMMER SEASON OFFICE HOURS: 8 AM – 10:30 PM

QUIET HOURS MUST BE OBSERVED FROM 11 PM – 8 AM

NO FIRES, GROUP GATHERINGS OR ROAMING THE PROPERTY AFTER 11 PM

In an effort to maintain a family friendly environment, Hid’n Pines Family Campground caters to families and couples only. We do not accept singles or groups. Extended family members (i.e. cousins, brothers, etc.) are not permitted to reserve as singles on their own sites, but are welcome to register as a guest of their family’s site.

For your safety, please no walking around the campground barefoot. When walking around after dark, please use a flashlight.

THERE WILL BE NO REFUND ISSUED FOR EARLY DEPARTURES OR INCLEMENT WEATHER

Hid’n Pines reserves the right to refuse service to anyone and will not be held responsible for injuries or any kind. The management reserves the right to evict anyone found non-compliant with our policies, without refund.

Age Restriction Policy:

We are a Family Campground and would like to maintain a welcoming and safe atmosphere for all of our guests; keeping this in mind…..

  •     All people in the party must be 18 years or older anda couple. We reserve the right to refuse entry or evict person(s) we determine to not meet the criteria without refund.
  •     All members of a party with any person(s) under the age of 21 will be required to provide official state identification upon registration.
  •     Anyone under the age of 21 found consuming or under the influence of alcohol will permit a call to Old Orchard Beach Police as well as face eviction without refund.
  •     All person(s) will respect quiet hours from 11pm -8am. Warnings will be given to not add wood to the fire past 11pm if further warnings are needed the party will face eviction without refund.

Bicycle Policy:

  • No bike riding in the park after dark. Bikes must be returned to your site.
  • No speeding or reckless riding in the park.
  • Please use bike racks to park your bike or it will be confiscated.
  • No bike riding in the campground driveway, Laundromat area, and pool complex.
  • Maine State Law requires anyone 16 years or younger to wear a helmet while riding a bike. Helmets are recommended for everyone.
  • No wheelies or jumping allowed.
  • Bike tags must be displayed and visible at all times.
  • Violations will be subject to loss of tag and privileges.

USE OF SKATEBOARDS, LONGBOARDS, ROLLERBLADES, ROLLER-SKATES, MINI-BIKES, RIP-STICKS, ELECTRIC CARS AND MOTORIZED SCOOTERS IS PROHIBITED.

Cable Television: Cable is available in most sections of the park. Please contact the office to find out which sections have cable television.  Coaxial cable wire is available at the office for a $10 deposit.

Campfires: All campsites are equipped with a campfire ring. Fire in and of itself is dangerous and must be kept under control and always tended to by an adult. Please use extra caution in keeping your children and your personal possessions at a safe distance from campfires and fire rings. It is prohibited to use any flammable liquid to start your fire. Do not add wood to your fire after 10:30PM.  NO OUT OF STATE WOOD PERMITTED. Trees on the campground are not to be cut or otherwise damaged.

Camping with Children:

  • Children are your responsibility; please make sure you go over the information on this page that may pertain to them. Families with children that are non-compliant with Hid’n Pines rules will be asked to leave.
  • Please keep preteen children under close watch. Young children (ages 12 or under)are not allowed to roam the property freely without adult supervision.
  • Preteen children are not allowed at the pool unsupervised, and must return to their site by 10PM.
  • Children 13 years or older must return to their own campsites by 11 PM.

Cancellations:  A $20.00 service fee will be applied to all cancellations before any refunds will be issued. Reservation cancellations processed with 14 or more days notification will receive a refund.  Credit card payments will be refunded to the card that was originally charged for deposit.  Cancellations made 13 to 1 day(s) prior to arrival date are eligible for Hid’n Pines Camp Credit (minus $20.00 service fee); valid for one year from date of issue; made out to reservation holder.  All credits and deposits are non-transferable. Cancellations made less than 24 hours prior to arrival time (1 PM) will forfeit all deposits.

Failure to check-in on the scheduled arrival date, without notice, will forfeit your site and deposit as of 11 AM the following day.

Changing Sites: Please check with the office for availability. Never change sites without getting proper authorization from the office. If you are switching sites during the course of your reservation, please come to the office at 11 AM for a new registration tag. You will not be asked to move off your current site until the new site is clean and vacant. If changing sites, PLEASE DO NOT LEAVE THE CAMPGROUND UNTIL YOU  VACATE YOUR CURRENT SITE.

Check-In Time is 1PM:  Reservations are non-transferable.  Must present ID at check-in.

Check-Out Time is 11 AM: NO EXCEPTIONS! Late checkouts are not permitted. Due to the large volume of campers, we cannot provide space for late checkouts. If you would like to stay later than 11 AM, please come to the office prior to 11 AM to re-register or to check site availability. Please be courteous and allow time for us to prepare for the next guests arriving on that site.

Date Changes: Date changes without penalty require 14 days advanced notification. In the event you need to shorten the dates of your stay, your site number may no longer be honored.  Shortening the dates of a reservation 13 to 1 day(s) prior to arrival will require payment in full for the entire reservation, and then a Hid’n Pines Camp Credit (minus $20.00 service fee) will be issued at check-in for the dates subtracted, and will be valid for one year from date of departure. All credits are made out to the reservation holder and are non-transferable. Date changes made less than 24 hours prior to arrival time (1 PM) will not be eligible for any credits or refunds. All reservation dates must be honored at check-in.  There are no refunds for early departures.

Deposits: Two night reservations and holiday reservations require full payment as deposit.  Reservations for three nights or more require a 50% deposit at the time the reservation is made.  Deposits are non-transferable.  Visa, Mastercard, American Express, Discover, and Money Orders are accepted.

Dogs:

  • Must be leashed at all times.
  • Dogs must NEVER left unattended, this includes in your trailer.
  • Must be under the supervision of a responsible person.
  • Are not allowed at the pools, playgrounds, or in buildings.
  • MUST be cleaned up after immediately. Disposal bags are available throughout the park.
  • Are not allowed with guests camping in tents.
  • All vaccination papers must be present at registration.
  • Are not allowed with visitors or guests.
  • Aggressive behavior, barking, and general disruption will result in pet eviction.
  • Dogs are allowed on beach before 9 AM and after 5 PM.

Dumping Stations: These are provided in the campground for your convenience. They are located by Restroom #3 and near the exit of the campground by the rec hall. If you are camping in a pop-up, please dispose of your grey water at the dumping stations. Maine State regulations require proper disposal of grey water.  It is strictly prohibited to drain grey water on the ground.

Evictions: Campers or visitors found in violation of campground policies may be evicted without warning or refund. Any situations requiring evictions will allow a one hour time period to exit the premises. After this time, police escort will result in the event the site has not yet been vacated. You are responsible for the conduct, safety, and well being of your family and guests.

Firearms, Fireworks, & Other Weapons ARE PROHIBITED! Please use common sense. We have a limited amount of space with a large amount of people. Do not use, or allow your children to use, anything that will interfere with the safety and enjoyment of other campers. Marshmallow guns, “P”-Shooters, Slingshots, BB Guns and Bow & Arrows are not permitted at Hid’n Pines.

Laundry: Coin operated facilities are located in Restroom Building #1 and #3. The laundry room is open from 7 AM to 11 PM. There is a change machine located in Restroom Building #3 for your convenience.

Motorcycles: These are allowed, but can be disturbing to other campers. Please honor the quite hours of 11 PM to 8 AM. Loud motorcycle owners must walk their bikes into the campground during quiet hours. Motorcycles are charged $5 per day, for up to 2 motorcycles. Thank you for your cooperation.

Night Security: There is night security staff on duty every night throughout the summer. If you have any problems or security concerns between the hours of 11 PM and 7 AM, please inform our night security staff as soon a possible by calling (207) 934-2352 or going to the office. We will do our best to rectify any problems or situations as soon as we are made aware of them.

Playgrounds: There is playground in the park located by the pool. Please supervise your children when using playground equipment. There is no admittance to the playground from 11 PM to 8 AM.

Propane: If you need propane, you can trade out your tank at Hanson’s Hometown Country Store located just down Cascade Road. You may also have your tank filled on Saturday mornings by Champagne’s Energy. Please place the empty tank at the roadside edge of your site. Cash sales only.

Recreation Hall: We have a rec-hall for all ages with a ping pong table, brochure information, restaurant guide, board games, and a courtesy computer with internet access.  It is located just past the security gates at the campground entrance.

Restrooms: Throughout the course of the day, all restrooms are cleaned multiple times.  We take great pride in the cleanliness of our facilities. Out of respect for your fellow campers please try to keep our restrooms clean and orderly. Please inform the office of any problems that may need attention. We will address any concerns immediately. There are no fees for the use of our restroom facilities.

Security Gates: Gates are operated by a magnetic key card. There is a $10 cash deposit for each card. During the busy season, there will be an attendant operating the gate between 10AM and 10PM. There is no admittance into the campground with an automobile after 1AM; you will have to park and walk to your site. If you plan to depart prior to 8AM, please return your key card the night before to claim your deposit.

Swimming Pool: NO LIFEGUARD ON DUTY!
The pool rules are for the safety of all. Please take note of them upon entering the pool area and ensure that your children also understand them. The swimming pool generally opens at 9 AM and closes at 10 PM during our busy season. Children 13 years and younger must be accompanied by a parent or guardian while in the pool complex. No rafts or flotation devices, other than those used by small children will be allowed. No diapers allowed. Disposable swim pants required.  There will be a pool attendant on duty during the busy season.

Trash: Please dispose of your trash in the dumpsters provided near each restroom and at the main entrance gate. Please keep all food items that could attract animals on your site contained. Unkempt sites will invite animals and cause problems for all. Burning trash is a violation of Maine State Law. PLEASE DO NOT BURN YOUR TRASH OR PUT IT IN THE CAMPFIRE RINGS!

Trolley Service to Beach: Rides to the beach on the trolley are $1 per person, each way. Exact change only. Children 5 years and younger ride for free. The trolley picks up and drops off at the driveway entrance. It stops at Hid’n Pines every 30-60 minutes, depending on traffic. It starts at 10 AM and the last trolley picks up in downtown Old Orchard at midnight. Trolley service is limited during off-season times.

Visitors & Overnight Guests:Please advise guests that everyone entering the park will be required to pay a fee.
Day Visitors: A Day Pass is valid from 8 AM to 10 PM. The price for visitors ages 5-17 is $5 per day and for ages 18+ is $10 per day. Day visitors are eligible for a full refund once per day if they have paid in cash and exit the park within 30 minutes of arrival. If a day visitor decides to stay overnight, payment will be applied to an overnight visitor fee. DOGS ARE NOT ALLOWED WITH VISITORS.

Overnight Guests: Additional people not arriving with a party, but sleeping in the camping unit, will be charged overnight visitor fee of $10 per person ages 5 and up, and $5 per additional vehicle. An additional fee of $35.00 per night (includes 1 tent, 2 adults, and 1 vehicle) will be added to any reservation of 3 or more adults that will be setting up an additional tent on the site. Checkout time for overnight guests is 11 AM. DOGS ARE NOT ALLOWED WITH OVERNIGHT GUESTS.  There is a 6 person maximum per site.

Visitor Parking: Day visitors are allowed to park in the area along the fence in front of the main office. Overnight guests must park on the site that they are visiting.  Do not park extra vehicles on unoccupied campsites or your vehicle will be towed!

Wireless Internet: There is free Wi-Fi available in most areas of the campground. There are other internet options in the recreation hall; courtesy internet kiosk and network connections for laptops.

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